Ascension Saint Thomas launches Ascension Online Care

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NASHVILLE - Today, Ascension Saint Thomas launched its Ascension Online Care platform, giving consumers 24/7 access to the compassionate, personalized care they need - anytime, anywhere. Ascension Online Care (ascension.org/onlinecare) is an online urgent care that allows a patient to have a one-on-one video visit with a healthcare provider - using the device of their choice: a smartphone, tablet or laptop. The cost of a visit is $49 at the time of visit, can be paid using a credit card or HSA/FSA and does not require insurance.

Ascension Saint Thomas in Middle Tennessee offers a comprehensive virtual care option for urgent, episodic and non-emergency needs. Connected to the broader network of doctors and specialists at Ascension Saint Thomas, Ascension Online Care is part of a trusted healthcare brand, with the ease of availability from home or on the go.

A new Access to Care, Anytime Anywhere marketing campaign, including television advertising, radio advertising, online advertising and direct mail, began Monday, September 2, to raise awareness of this innovative offering.

"We are committed to offering access points that open the front door to our services to those who need it most, and this campaign is a great example of our brand promise of delivering compassionate, personalized care for those we serve," said Nick Ragone, Executive Vice President and Chief Marketing and Communications Officer, Ascension. "Ascension Online Care is our first Ascension-branded consumer access product, and our marketing campaign is designed to build broad awareness among those who need greater access to care from home, at a lower cost, or simply at a more convenient time,"

Ascension Online Care can be used to treat a wide variety of symptoms and conditions, including sinus or upper respiratory infections, non-life-threatening allergic reactions, sore throat/cough, cold/flu, fever, seasonal allergies, and more.

"Ascension Online Care is another way to deliver access and convenience," said Tim Adams, President & CEO, Ascension Saint Thomas. "Consumers and patients now have access to comprehensive care within our trusted network of services, which includes primary, specialty, urgent, emergency and now online care. We are excited to provide this service as an option, so consumers can get the right care, at a time and in a setting that is convenient for them."

Ascension Saint Thomas joins all other Ascension markets across the country to offer this comprehensive online care service.

About Ascension Saint Thomas

In Tennessee, Ascension Saint Thomas operates nine hospitals in addition to a comprehensive network of affiliated joint ventures, medical practices, clinics and rehabilitation facilities that cover a 68-county area and employ more than 8,000 associates. Across the state, Ascension Saint Thomas provided more than $92 million in community benefit and care of persons living in poverty in fiscal year 2017. Serving Tennessee for 15 years, Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension is one of the leading non-profit and Catholic health systems in the U.S., operating more than 2,600 sites of care - including 151 hospitals and more than 50 senior living facilities - in 21 states and the District of Columbia. Visit www.sthealth.com.

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